How did you reverse your original choice? No. Office 2021 all you need to know. We have problem with the sign in of an account. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Connect and share knowledge within a single location that is structured and easy to search. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. SelectReset password below.Reset password. It looks like theres already an account with [emailprotected]????.com. Now click on "Azure Active directory" you may need to click on "Show all.". Amazingly both messages are right but not well worded. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Microsoft blocks Excel XLL add-ins at last! She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. While the account may be wrong, there may be other factors that can contribute to this error. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Hi, I am trying to register for AZ-900 exam. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. This thing does so much stuff that it can't do anything. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Restart the device, and install from https://portal.office.com/account to get the correct version. See, Step 2: Check products or services where you used your Microsoft account. So, visit the Microsoft Web page and sign up for a new account. Date: April 2, 2021Tags: Microsoft Account. That Microsoft account doesn't exist. Can't access your account? Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. Now click on a user account. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. To learn more, see our tips on writing great answers. I have the same headache, but see no solution. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). I cannot believe the idiocy of this design. It looks like this isn't a Microsoft account. So frustrating. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Once the steps above have been completed, you should be able to log in to your Microsoft account. It then asked me to create a password so I backed out thinking it wouldnt work. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. We needed to join to the domain, first. In reply to Greg Carmack's post on March 9, 2022. If this situation arises, use the primary User ID instead of the additional address. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. I am having trouble scheduling an exam for MD-100. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. However, clearing the cached data will help resolve stored data issues affecting account access. The app needs permissions to use SharePoint,office 365 and outlook.com. So freaking annoying. Enter a different account". Feel free to let us know the solution that helped you fix this issue in the comments below. The previous emails from Microsoft will show your account name. The email or username you entered does not exist. @LukePuplett: by triggering a re-install of Window. Key Takeaways All Microsoft accounts are either work/school or personal. Enter a different account or get a new one" when opening outlook through Power Automate. Fix the damned product I pay for every single year, again and again and again. Cache in the Safari browser stores website data, which can increase site loading speeds. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. In this guide, we will show you the possible causes and potential solutions to this issue. Do you need it? Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. More info about Internet Explorer and Microsoft Edge. Now hover over History and click on History.. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. On the next page, fill out the necessary details. 1. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Select the Time range (Id suggest you choose All time). If not, select the checkbox next to the device. "That Microsoft account doesn't exist. You may be mistyping the email address. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. GC. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Go to Microsoft Certification Dashboard. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Restart the device, and install from https://portal.office.com/account to get the correct version. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Username lookup. Copyright Windows Report 2023. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Enter a dif Business process and workflow automation topics. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. 5. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. "That Microsoft account doesn't exist. I am trying to sign in to a new computer using my Microsoft account. I then tried my email and the system worked. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. How do I find my Microsoft 365 admin? Choose the account you want to sign in with. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Power Platform and Dynamics 365 Integrations. I worked around it.. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. This is also happening to me. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Enter a different account or get a new one" when opening outlook through Power Automate. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Do not use an account name from another type of account. I have the same error from the same steps but with a different cause and solution. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Enter a different account or get a new one". I'm ready to switch to Linux. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. When I go to "make a new one", it says that the account already exists and that I should try logging in. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Also, a user needs to request a reset of the primary account, not the additional e-mail address. It only takes a minute to sign up. 4. , It looks like theres already an account with. I think that's the core of the confusion. This is an easy fix that I could not find on the Microsoft support fo. Explore subscription benefits, browse training courses, learn how to secure your device, and more. A Office 365 account is used for activating Office, not to logon to Windows. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Once the account has been created, you can start using that Microsoft service again. If you don't have one, you can create here. I am baffled by this. From there, click on "Users.". We hope that the suggestions listed above helped you to fix this error message. Guiding you with how-to advice, news and tips to upgrade your tech life. Since I'm now joined, I can't check where the option is now. I did online training with this specific account. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. He has work experience as a Database and Microsoft.NET Developer. Remember, if that fixes it, you can always add the account back in later. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. The User can sign into power apps fine,The problem comes when they need to sign into the app. I'm sure if I had created a local account it wouldn't have been an issue. For the question by Ramhound see. At the moment, neither error message nor the logins show the important difference between the two types of login. Microsoft apparently expects their customers to understand the distinction by mental telepathy! If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. MS has got to fix this. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Ok. It says my account does not exist. I've also tried an O365 works account I have after . Attempt logging in with the primary Microsoft ID. Otherwise, choose another username. Recover your account by requesting a password reset. Clear the cached data to refresh the login portal using the below steps. That is frustrating because the field is required. hi@Tshaw are you using Outlook or Outlook Office 365 action? "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Run the SaRA package to uninstall Office. rev2023.3.3.43278. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Then click on "Enable.". Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Ensure that your Username and ID actually exist. These are different to MSAs. I am not using Outlook anymoreOn Mac the Search function also was not working. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. To resolve this, log in using the details of the new account. The best answers are voted up and rise to the top, Not the answer you're looking for? Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. This seemed to have created the issue somehow. You can connect with Saajid on Linkedin. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. Time-saving software and hardware expertise that helps 200M users yearly. You can unsubscribe at any time, of course. How To Choose Knowledge Management Software For Windows. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. If you are prompted for a product key, see Where to enter your Office product key. These login loops can happen in software or on Microsofts web site in many different locations. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Try out a couple of familiar usernames and passwords variation that might been have used recently. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Why do small African island nations perform better than African continental nations, considering democracy and human development? Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Check if closed. Copyright Windows Report 2023. Try another email address or sign up for a new one. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? This is extremely frustrating. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. I haven't been able to find a way to set that up right out of the box, though. How to Generate Art from Text Using Simplified AI Art Generator? I used that email account to create this post. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. These computers were set up for organization and the one I re-installed I set it up for personal use. It would best to check on that. Identify those arcade games from a 1983 Brazilian music video. Send a test E-mail to the supposed user ID. 2. Enter a different account or get a new one. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. For Windows devices, try the following troubleshooting methods. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Fill out all required fields. I have dealt with this before. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. The problem is Microsofts badly documented difference between a work/school login and a personal login. @harrymc: there's a chat going on as well. Madness. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. I set mine up some time ago, personally, with my aol account. You can also verify by asking close contacts to whom you have emailed from that account. That Microsoft account doesn't exist. A Gamertag is meant to serve as an identity only on Xbox. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). But, I get a message saying "The Microsoft account doesn't exist. Hey, so yesterday, I tried logging in into Minecraft. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Clear browser cached data on Microsoft Edge. Enter a different account orget a new one. Microsoft. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. We'll ask where you'd like to get yourverification code and selectNext. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. If you are having troubles fixing an error, your system may be partially broken. I am in a new position at my job and I need this in order to begin working immediately. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Yes. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you are having troubles fixing an error, your system may be partially broken. When you see the account you're looking for, select Sign in. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. In this case, you can no longer access the Microsoft services associated with that account. Another important step is to verify every input. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Below is a guide on clearing the cached data on the Edge browser. Go to https://portal.office.com/account to check which Office version and edition you have available. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. But every time, I got this error: "That Microsoft account doesn't exist. That Microsoft account doesn't exist. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Guiding you with how-to advice, news and tips to upgrade your tech life. Select your name and profile picture or icon at the top. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. I have a small business and I set up the network a few years ago. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Then the Problem was gone on Windows. "That Microsoft account doesn't exist. Power Platform Integration - Better Together! function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. But, I get a message saying "The Microsoft account doesn't exist. Create one! Thank you for posting to Microsoft Community. It is possible sometimes that, the account name was misspelled. Office LTSC is the enterprise licence version of Office 2021. Minimising the environmental effects of my dyson brain. We only have 5 hosts so a domain seemed overkill. Replied on March 4, 2023. Hi so i restarted my HP laptop and i'm setting it up. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. I had deactivated all possible Settings in Privacy settings. Not associated with Microsoft. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. Enter a different account or get a new one. My answer is to jettison Microsoft for something that works. Keep up to date with current events and community announcements in the Power Automate community.