As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. I spoke to my buddy tonight and he owns a Wyndham timeshare. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. We don't travel as much and our financial situation has changed. Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. The Caribbean Islands we offer extend to the Dominican Republic, Jamaica, and the Grand Cayman Islands. They sold the Diamond acquisition as something we would have access to last year. Basically give them bank details, and they'll take your money, regardless! Copyright 1997-2023, Ripoff Report. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top My maintenance fees would go up an additional $870 3. prospect heights shooting; rent to own homes in pleasanton, tx; webgl examples github Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. . we have the answer. Im pretty disgusted with how they manipulate in order to charge late fees. Wanted to cancel existinfg reservation and make a new one for 1 additional night. It never got lowered, she was fired nobody contacted me. We did not become members. T oday Hyatt Hotels Corporation announced that it is buying luxury resorts operator Apple Leisure Group (ALG) for $2.7 billion in cash. The phone pitch is described as the standard "rent your rci bonus weeks" scam, asking for a large upfront fee to rent those imaginary . Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. We were told we were going to a member update and again we were subjected to high pressured sales. Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation What a joke! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This sounds like a fantastic upgrade opportunity for quality Diamond Resort owners. At that point nothing seemed nefarious, but it was all just a part of a well-orchestrated plan to get us entangled in an expensive and practically useless timeshare. The Luxury Diamond family offers low prices for vacation packages. We had booked vacation packages with Hilton before so we felt it was legit. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Youll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. You can see through the door! Thank you all for your comments. Im sad to say that we feel betrayed by Diamond Resorts and Hilton. I turned both of them down. Desired outcome: What a shame for a company like this to make me feel frustrated. Single Women Traveling with Friends or Family They spoke to a supervisor and got back to me saying it was handled. Also strange how they said we missed the "pre-merger" option which was a cost of only $18,000 to move to the Hilton program. Toggle navigation. So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. That will include a centralized call center for all members to make reservations through Hilton, new travel packages that incorporate HGV and Diamond properties, new sales presentations for prospective buyers, new upgrade offers for existing members, etc. Food and drinks are included in the vacation package price for these destinations offered. Its a nightmare! See here how the scam works. What I want is answers. I wish I had added it up before. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. I would join the class action lawsuit. Imagine getting sucked into this expensive timeshare and not being able to use it. My desired outcome would be to cancel my contract and get refunded for what i have payed. This is after a month of failure to contact them. They are stealing from a blind and deaf veteran with melanoma. . We told them we'd think about it, and they said the offer was only good for today. A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. Your company did not verify any information on the card. Im sure they will charge us for the complete stay but weve been here less than 24 hours and are leaving which is so inconvenient but its not worth the stress. Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). We were never told we were limited on when we could ask for the contact to be rescinded. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. With all this to be said I bought the Luxury diamond resort package for 2 trips (5 days 4 nights) & 8 days 7 nights) for $400 total. Give me my $900 back and stop stealing the little bit of disability I get monthly. Adding this with my initial investment this is crazy. Now Im dealing with my mom and my dads passing while fighting them for my $900 back so I do not become homeless. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. The accommodations at Palm Canyon Resort have deteriorated. Aside from the gifts and clever wording, we were never told that the costs for maintenance would stick with us forever. A few days later they called again and you automatically go on hold was waiting over 45 minutes and when the person answered they hung up immediately. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Should not our contacts be canceled and money returned? I did all the reservations because I knew what I could and could not afford. We were offered a trip to Las Vegas by a representative of Diamond Resorts in exchange for joining a 90-minute presentation when we arrived. We never received the terms and conditions even after calling several times, never received a hotel confirmation either. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. It is always stressful. We are in the same boat. Book instantly online, or through your personal concierge, the best price is guaranteed! I'll be reporting to BBB soon if it's not resolved. It has been the most outrageous conduct I have ever seen. nothing but lies & scam artists. As a result, we continued to purchase points and found that we still couldn't find what we wanted. Full List of Timeshare Scams Below Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. Anyone on here who speaks positively about them must work for them. It took us a very long time to get confirmation from the resort and the fine print states, Do not purchase airline tickets until confirmed from Resort. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. I called again earlier this week to book a Maui or Big Island vacation for next October. I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. I'd like an email, or text, to confirm it. This year's Diamond points aren't even listed. 10 min. What they are not telling you amidst all those marketing marveling and chanting of how great Hilton is, and how much they did a study looking at all the problems and complaints that diamond owners had worn their vacation packages, is that they are effectively FORCING diamond owners to buy Hilton points and convert over to the new HVG system. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. I dread the day that I have to make a reservation. I still don't have those points in my account. I have done this for 20 yrs. I'd like an email, or text, to confirm it. she was unable to use it due to her age. It is based on a 100,000 dollar a year income. Diamond Resorts International, is nothing but a total scam on all people they come into contact with. So I went, and found out that I was actually signing another contract to join Hilton Grand Vacations, I did not know this at the time. they were pissed!! All they want is money. Claims this is not a contract, so it does not apply. Short term, both companies will remain separate entities while their management teams figure out how to consolidate them into the world's #2 timeshare company, right behind #1 Wyndham Destinations and just ahead of #3 Marriott Vacations. strict standards for business conduct. Beware of the Timeshare Presentation for Free Gifts scam, occurring when companies offer you freebies such as rides to your hotel from the airport. Diamond Resorts sells elderly Arizona couple $150,000 timeshare CONSUMERS Company convinces Arizona couple, nearly 90 years old, to buy $150,000 timeshare Rebekah L. Sanders The Republic |. The finance department at this company is so shady. A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. I will be researching the best way to unload this timeshare! I am disgusted by the service I received by leeanne. No support at the corporate level, the training is mediocre at best. The company operates 99 resorts worldwide and has. It's SO frustrating and that is why I would like to get out of Diamond altogether. Shameful! Vibe to the music in Jamaica, learn the history in Curacao, and the delights of Panama. Legitimate companies that buy timeshares do exist, but so does timeshare fraud. cheap hotels near rockefeller center Diamond resorts is a scam and they know it. The caller said he hoped we enjoyed our stay. Headquartered in Las Vegas, NV, Diamond Resorts now has CEO - Michael Flaskey at the helm. There may be more reports for "diamond resorts", For more results perform a general search for "diamond resorts", Showing 1-25 of 240 Found Reports Been trying to transition out of ownership since last October. Plus I asked if there will be reduced number of resorts for Diamond members then what was sold to us is no longer valid. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! Who is ED Magedson - Founder, Ripoff Report. Desired outcome: I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. I recently went to the DRI website to make reservations for next year, and NOTHING is available now, no matter which dates I put in within the year timeframe. This is a total scam!!! For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. Stay away from Diamond and Hilton Resorts which bought them. The logic given was incomprehensible, as usual. A new twist of the free cruise offer ends up with a scary timeshare scam. Thank you, Desired outcome: Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Been trying to transition out of ownership since last October. OR the sales staff is just using a high pressure scare tactic! Unfortunately, after traveling 9 hours by car. Read More. Most Frequently Requested Destinations Below: (All Locations offered can be viewed on Destinations Overview located at the top of the page), Single Men Traveling with Friends or Family, Single Women Traveling with Friends or Family. (All Locations offered can be viewed on Destinations Overview located at the top of the page). Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. engrosamiento mucoso etmoidal. I lost $>600. I have had an unsolicited letter from 'Diamond Resorts' offering me a 2 night break in a luxury apartment in the UK (Devon/Staffs/Lake District) for 69, just for listening to their 90 minute sales pitch (timeshare). On the surface they say, oh we let you guys have a grandfather clause and if you want to remain in diamond, you can BUT, the caveat is, they are going to strip all the diamond resorts locations except for about 16 that are in the trust OUT of your diamond resorts system with the proclamation that even those resorts are subject to change at any time thusfor diamond owners who already spent thousands and thousands to own and are comfortable with the system and properties they have access to, must either spend a minimum of between 20 and 40 thousand dollars to purchase the minimum point allocation of 4500 points to convert their diamond ownership to hiltons HVG brand, or have their diamond ownership devalued down to 16 resorts, most of them the crappiest in the diamond portfolio save 4 or 5. They must have purchased our info from Hilton. patrick sandoval parents; sauerkraut and dumplings origin; what happened to nike flyknit racer. Live the legacy. Warning: Your web browser is out of date. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. Diamond told us this was an investment and that wed be able to make money off renting the timeshare. If there are rooms matching that requirement, they are no available. Sharon. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I have been trying to call people and fill out forms to have people call me for more information. I was told to make reservation early. I am a peoples person so I always take something away from the salesman approach and I respect the hustle. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Then topped up with another 10,000 for extra points. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. There has to be something we can do legally. They were very rude and disrespectful, when we are the customer. Why? Diamond resorts is a scam selling people a dream but then they can't even get a room. Are resorts charging owners fees for COVID? I am Diamond member since 2007 and last year even upgraded to a platinum membership status. is luxury diamond resorts legitgeorgia foraging laws. BBB reports on known marketplace practices. She did good and we feel for it. DiamondResorts.com sells deeply discounted resort mini-vacations from $129, with a timeshare presentation tour included. Las Vegas NV, National Cancellation & Transfer Contract scam no refunds Springfield Missouri, Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada, Heartland Transfer Signed contract to transfer my timeshare, took my $5,000.00, did nothing Crown pointe Indiana, Dan Rosas Diamond resorts Dan Rosas Telemarketing fraud for timeshares Dan rosas timeahare salesman offered money or vacations to attend timeshares sales presentation Nevada Las vegas, Double Diamond Resorts Stan Goldstein Unscrupulous Sales Practices, fraudulent sales pitching, pressure tactics Dallas Texas, Diamond resorts international Diamond resorts, D.R.I. Get wrong info when you do get someone. Timeshare scams are at an all-time high, especially when they come as timeshare resales scams. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. We have a full list below. Claim it and get a lot of features. We would like to sell all of this within the next two years but where and how? red devils mc ontario. Refund the money owed immediately. We received our confirmation 2 months before our trip. Now my question is, how long will it take HGV to throw the BS diamond told me out the back door, then try to force me to spend more $$$??? Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. Were platinum members and pay outrageous yearly maintenance fees. I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever. Diamond Resorts operates 92 resorts and 400,000 owners, making them an ideal complement to HGV's 62 upscale and luxury properties. They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. We attended the presentation by HGV last night in Chandler AZ to learn how the acquisition would affect our interests - we expected a diminuation of our points but no way did we expect Hilton to expect us to pay $60,000 to bring us into the Hilton family - for our timeshare we have owned for nearly 30 years!!! I have outlined the tactics used by their sales staff. LUX TRAVEL CLUB Offering exclusive member savings on resorts, car rentals, air and more. The presentation is just a sales pitch so they can get paid. It turns out we cant use any points except to low huge facilities if they are even available and we have to go to another sales pitch for 90 minutes! Find out how we combat fake reviews. So my total to walk away would be $18K. Also, we thought the hard timeshare sales tactics of badmouthing the competition and making an offer contingent on your accepting it immediately were a thing of the past.! Mind u I was there since 830 am. This is the second bad experience Ive had using one of their packages. No they kept saying just a little more time. Supposedly HGV Max is to launch today (10/5/22). Corporate Advocacy Program: How to repair your business reputation. How is going to effect me? Lets take a look at them below. I'm thoroughly pissed off at HGVC. If so please reach out to me as I too would like to seek legal justice in this matter. On March 10 of this year, Apollo agreed to sell Diamond to HGV for $1.4 billion in a non-cash, all-stock transaction that will give Apollo 28 percent of HGV's stock and membership on its board of directors. The main point was that i had to buy into Hilton Max. Until check out time, and the woman assigned to this part was very clear and forthcoming when she went over the entire sale, which was NOT how it was presented to us. Diamond Resorts - Customer service / check-in experience Refund of the stay and packages as this was an uncontrollable situation. 10/8/2022. This is how the conversation went - I have to ask my manager. Resort Community Locations NORTHEAST HGVC Owner here. I believe Hilton has screwed all of its current club members!!! Just call and find out what. "As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.". Your Home Away from Home Awaits. Nothing. Make sure you deal only with legitimate timeshare resale companies. I am a Diamond owner at Polo Towers, week 52, 2 bedroom 2 bath. I was told that there would be a fee associated with opting in--more points--who knows? The pandemic gave all major travel companies, including timeshares, a yearlong timeout to recalibrate for travel to resume. Let me start off we are a family of 7 with a lower class income. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! Check Luxury Diamond Resort Reviews below. But after the sale is done if I try to book any of them they are not available. Refund the money owed immediately. Its basically impossible to get any help from them unless of course you want to give them money which they unexplainable manage to have available representatives all day long. All rights reserved. Joint ownership in Diamond has proven to be difficult and expensive for us. I went to the Hotel in Orlando after several calls and they couldn't help me. It appears to real and not a scam but I remain concerned. Disney resorts memberships include opportunities to stay at resorts located around the world through the world collection. We are so glad that we did. We also ensure all reviews are published without moderation. My husband and I believe that Diamond Resorts International has misrepresented their goods and services in the sales presentation to us. Advertisers above have met our Diamond Resorts has owed us a refund of $1708 for two years now. "Over time, we will provide additional details on how these two clubs might function together," HGV said in response to our questions. You are all liers. On paper, the HGV buyout of Diamond appears to be a big win for HGV and a muddled ending for Diamond, which was bought by Apollo Global Management (an investment fund) in 2016 for $2.2 billion. MarBrisa, a Hilton Grand Vacations Club Carlsbad, California Recharge along the golden coast of Southern California The Hilton Club - New York New York, New York Make a break for the Big Apple. The manager told us to call diamond resorts for a possible refund. scrum master salary california. At which point, we backed out of the deal. The payment was taken by the New Mxico hotel, twice, and I'm now laying out 600, through no fault of my own. shifted massive amounts of DRI's internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association," the complaint reads . We agreed and were told we get a confirmation within a few hours. At the sale they told me that they would always communicate with me in Spanish and then tell me that they don't speak Spanish. Points have to logically work their way back to a fractional ownership. Use Your member Benefits To Plan Your Next Adventure. Desired outcome: File your review. Felt like I was talking to a a slimy used car salesperson. Select dates to see rates. Too bad they are so greedy. No one will answer the phone when you call. Diamond Owners need to get together. Best, Donna. My family sold $10,000 points in November of 2020. Now I'm selling my HGVC property. If nobody signs up, then they will be forced to go back to the drawing board. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. - they lied to us about being able to sell back our membership. We are continually told we cannot terminate our membership as the contract we signed is clear. Terrible decision makers at HGVC. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. Unethical/untruthful presentation by vp regarding an exit strategy. I tried booking several times on their website and through their customer service phone number. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Tier access as if a exclusive member. For the shorter term, Diamond owners will have to go through the same exchange exercise to book rooms at non-Diamond properties. Each time! Consumers love to do business with someone that can admit mistakes and state how they made improvements. We also went to the presentation because nothing in the account said Hilton. I hope this helps other people avoid being scammed like we were. During the sales pitch they show all the resorts that 'you can book'. This was the BIGGEST SCAM! Recently was told that Diamond properties would be refurbished by Hilton. We would like our ownership to be terminated. I am interested, if those Diamond owners who did upgrade to Max, I wonder if Hilton got them to sign over their deeds in the Diamond properties?