Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Improve earnings, maximize rewards and track progress toward dream trips. As first time suite passengers enjoy the services offered - on the next cruise. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. We were on a very port intensive itinerary with our two kids. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. This website uses cookies. What they can do though is virtually everything in between. A, This is a question than I hear many first time cruisers ask but luckily we've never had. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. I think he'd be too busy around at yours, thank god! But if youre cruising The Haven, youre in for a special treat. one night we stayed in to watch one and ordered pizza. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." The help and assistance 24-hours a day, of a trained and certified butler. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. the escort onto the ship has failed both times we sailed in suites. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Next morning I could hobble so was able to go to the restaurant albeit slowly. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Now we are really looking forward to a new experience on our April trans Atlantic cruise. And be sure to call for butler and concierge service anytime you like. Evening turndown service of guests beds. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. I will call him. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. I have found the concierge to be hit or miss. Cost includes $12.95 plus applicable local sales tax. What is the cheapest month to book a cruise? The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Terms apply to the offers listed on this page. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. What is the cost? We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Minisuite is a balcony room with a slightly bigger bathroom. Some people get great service, some just ok., some not very good. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Kick back in the living and dining area. You will be able to leave a comment after signing in, By Overall a very nice experience. Concierge. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. The Maite'd was appalled and informed us.the butler will do that. Find the right card for you. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Helps make restaurant, spa and shore excursion reservations. Learn more. Please view our advertising policy page for more information. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Serve a welcome glass of Champagne upon arrival to your cabin. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. When we talked to the butler, she said, "I'll bring you a menu. Serve room service meals in your cabin or on your balcony. .One family cruise we were in Cagneys. Started August 27, 2021, By Personally, we are happy to go on our own when they let you. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. You'll feel like a VIP -- and you are one! ft. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? The butler is your personal host during the cruise vacation. Cocktail party with the cruise ships officers. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. //