Please still, Older Persons bus passes will normally be automatically renewed. If you send us different evidence, your pass may be delayed or refused. Residents are. Will receive a renewal form, as evidence is required to obtain a new pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Read and contribute to the 20 readers' comments . Passes that were automatically renewed should be received by 1st March 2023. You can start using your new pass immediately, just like you would with a new debit or credit card. But opting out of some of these cookies may affect your browsing experience. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. As a general rule, it is usually cheaper to call during the evenings and weekends. If you currently receive Travel vouchers you will receive a renewal form at your registered address. However, you may not be allowed to use your bus pass on night buses i.e. You will need to apply to your new local authority for a new pass. It is no longer. How much longer should the Sun remain in its stable phase? Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Disabled person's bus pass There's no central provider of the disabled person's bus pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Your bus pass will be renewed automatically. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. No, concessionary bus passes are not accepted on the night Buses. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. 1 Contents. Have you moved? Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. It is being used by the person whose photograph and name appears on the pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Can I use my pass on Trains? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. By clicking Accept All, you consent to the use of ALL the cookies. all that. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. 1 week before current vouchers expire. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Our free email alerts will help keep you up to date with the things that matter to you. This can be done by visiting a participating library only. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Age-related pass or vouchers. Welcome to the Highways Service Information Centre. You should allow 6 weeks for your application to be processed. It tells you about: Bus passes are issued for up to five years. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Completed renewal forms will be processed and new vouchers issued approx. You should continue to use your current pass, but then cut it up once your new pass arrives. The pass is valid for the journey being undertaken, for example at the right time of day. Find out more about an igo card. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Essex County Council is not responsible for this. Can I use my bus pass on Park and Ride Services and Airport Transport Services? How do I apply for a disabled persons bus pass? Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. This cookie is set by GDPR Cookie Consent plugin. How long will it take to get a bus pass following a renewal/application? What time can I use my bus pass outside of Gloucestershire? Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Free travel before 9.30 am on infrequent services. You do not need to renew an igo card. Applicants whose pass was issued due to a disability will continue to be automatically renewed. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Using your card. You'll need your current pass in order to renew. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. How long will my new bus pass be valid for? If you do not receive your new pass please contact our information line on 0345 600 0659. Please check with the county council in the area you plan to visit. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. To get an older persons bus pass you must 2 Apply to your local council. passes that expire between January and March are in the process of being issued If you move address, update the details on your bus pass at least three weeks before the renewal date. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For further information see. These cookies track visitors across websites and collect information to provide customized ads. English bus passes are not accepted in Scotland and vice versa. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Applicants can enter in their postcode online and will be given the contact details of their local council. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. This cookie is set by GDPR Cookie Consent plugin. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. The way of applying may be different to the way you applied in Gloucestershire. Are senior bus passes renewed automatically? who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. For those people needing to apply for their renewal this too can now be done byApplying online. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Disabled person's bus pass . Bus This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. This form can be completed and returned in the envelope provided with your form. . Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. How did the American colonies actually win the war and gain their Independence from Britain? If you cannot apply online for any reason please contact us. Currently this is at age of 66. What do I do with a bus pass which is no longer needed? For further information contact: The National Rail enquiries telephone number is 08457 484950. You won't need to renew your bus pass when it expires. Lee The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. 3 Post office. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Lancashire: If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. All young disabled pass holders must provide a new photo if they wish to renew. What do I do about my concessionary bus pass? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . No it is not possible to issue an age-related bus pass "with companion" entitlement. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. pensioners. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Please provide them with as much detail as possible about the journey you wished to make. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. However, you may visit "Cookie Settings" to provide a controlled consent. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. 2 Are senior bus passes renewed automatically? If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. For assistance with new applications: (Click the arrows below to reveal the answers). You may need to provide proof of your new address. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. If you email us please confirm your date of birth and current address in the email so we can fully check our records. We only need this if you want us to contact you and we won't keep it once we've replied. These pages are for East Sussex bus pass holders. igo card for 11 to 16 year olds. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. In the unlikely event that your pass does not arrive, you should call. These cookies ensure basic functionalities and security features of the website, anonymously. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Call us on 0345 200 0388 for an application form or for assistance completing one. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. The expiry date will normally be five years from your birthday. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Apply for a new age-related pass. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Our Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. The cookies is used to store the user consent for the cookies in the category "Necessary". Continuing eligibility for a pass issued due to a . If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. See. The new pass is free. I am a disabled pass holder, will I receive a bus pass renewal letter? This cookie is set by GDPR Cookie Consent plugin. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. This website uses cookies to improve your experience while you navigate through the website. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. You will need to pay 10 to replace this pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Dont include personal or financial information like your National Insurance number or credit card details. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Are you struggling with the cost of living crisis? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". We apologise for any inconvenience that this situation may have caused you. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Copyright Lancashire County Council 2022. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Apply for or renew your bus pass. Disability-related passes can be valid for 1 - 5 years. Please ensure that you keep us informed of any changes to your name or address. What should I do? If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Unable to drive for reasons of medical fitness. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If you have an older person's pass that expires in the next two months renew online with the following links: -. We also use cookies set by other sites to help us deliver content from their services. An older persons bus pass has exactly the same benefits as a disabled persons pass. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. There is no need to contact us until we get in touch with you. If your current bus pass is due to expire within the next month, this is an indication that we . You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN We also use third-party cookies that help us analyze and understand how you use this website.
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