- Spokeo Customer Care=========================Dear Kevin:I received your complaint to the Trustpilot.com page for Spokeo, on July 17, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.Please allow me to explain the charges associated with the services selected to your account. I want my money back and I am reporting this to the German-Police. What gives? Thank you Regards Shn Willians. .95 one time charge turned into $19.99 reoccurring charge? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Click here to get notifications about new complaints of Spokeo. Share your photos and videos with others to prove the truth of your words. I apologize for any inconvenience, but it appears the usage which you described violates our terms of use. Because this is just too much, I mean If they have done this to us what more in the future happenings. I promptly received a receipt stating, "Thank you for purchasing a 6-Month Bundle Subscription. The fraud continues -- I've never used Spokeo, never gave them a credit card number, yet 2 charges on my Amex this month. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. DRIVERS-LICENSES.ORG. There are simple steps you can take to help rectify the problem once it has happened. Spokeo's normal monthly charge is $19.95. In my case it was family fraud so they only banned me for 7 days starting yesterday as a . There's a reason people don't want their personal promotion out there and you are the foundation of that reasoning. One of my responses included, "tenant screening, " which is a violation of their TOS. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care======================Original Response Dear Juan:I am sorry to hear this. Add a new unauthorized purchase: ::: Tell us about the purchase. The charge SPK*SPOKEO 18006994264 800-6994264, CA was first reported Sep 4, 2013. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. We're sorry to hear about this. EVERY MONTH! If you claim these charges are unauthorized by you, the cardholder, the Spokeo representative has no other option but to refund your money. The culprit: Bait apps, which lure children into buying virtual junk online. This is an address people search site. hi I need you to put all the money that you ben taking out of my account back reason is I don't use your services I don't know how you got this info but you need to put back. I did a 99 cent background check and if I hadn't checked my credit card statement, I would not have seen the 39.99 subscription fee. Update:Dear Juan:Thank you for your reply and providing more information via the TrustPilot.com messaging system. Please allow me to explain the charges associated with the services selected to your account. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks!- Spokeo Customer Care]Dear Pam:I received your complaint to the Trustpilot.com page for Spokeo, on November 17, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. I would not recommend spokeo for absolutely anything for the simple fact of your lack of plausible and factual information. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. +[protected]. I was looking the owner of a disturbing number that calls me everyday and nobody speaks. If the company gets consumers' consent for future charges, consumers must have the option to withdraw their consent at any time. However, flooding and landslides disproportionately affect poorer communities, and segregation of resources limits available interventions. Used the service one time and knew I was being charged $.95. I received 3 credits on November 12th for $9.98. Dear Gwe:I received your complaint to the Trustpilot.com page for Spokeo, on April 11, 2022 regarding our service, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. I do not go beyond the point of the free search, which of course provides nothing. The complaint has been investigated and resolved to the customer's satisfaction. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Helen Garay. They are crediting me back the $14.95 within 3 days and since I don't recall signing up for it they will send me a REFUND DISPUTE via email and I am to respond immediately. Contacted Spokeo customer service and asked what was going on. New information is added to our system every day. Hello, Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. As soon as I paid the found information was nowhere to be found and the photos nowhere. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. I want this refund returned and this account closed immediately. We have provided a resolution to your request via email with the email address you have provided to Trustpilot. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Find Rommel's email address, mobile number, work history, and more. I literally haven't been able to log in and use this service. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. I received your complaint to the ComplaintsBoard.com page Dear Rick: You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Transaction as it appears on my Wells Fargo bank statement: RECURRING PAYMENT AUTHORIZED ON 04/22 SPK*SPOKEO SEARCH 800-6994264 CA S306113303286617 The service is average. Dear Martinus:I received your complaint to the SiteJabber.com page for Spokeo, on March 3, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter. I am expecting a full credit, please. Here are 7 more ways to detect identity theft. They appear on my statement as 800-6994264, which is phone # 1-800-699-4264. Unauthorized credit card charges aren't the only indication that a scammer has your personal information. Whatever Flogames might be I have never used it. I googled spokeo and called them. explain and remove the charges. This will surely increase the credibility of your complaint. Will ever Spokeo leave me alone or not? Since the issue continued (I have attempted to use the service on different connections and devices) I thought maybe it was due to billing and I wouldn't need to worry about the issue. I apologize if this was unclear.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. I was charged 19.95 on 8/11 & 7/10 also charged .95 on7/3. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I cancelled the Paypal auto payment & filled a billing inquiry with American Express. 1 helpful vote. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The complaint has been investigated and resolved to the customers satisfaction. I used spokeo to confirm an address I wrote down incorrectly, a one time charge of .95 is what I paid for. I apologize for any inconvenience, or hardship this matter may have caused. All I needed to provide was the last 4 numbers of the CC it is showing on and my last name. I signed up and paid for a Spokeo report of myself. An automated Spokeo email confirming these changes were sent to the email address on file for your records. I am offering this e-mail communication as my official request to end this service.I have instructed my credit card company to withhold further payment to you for such service.I will also forward a copy of this communique to them for their records.I am hopeful that your company will reply to this directive from me and take the necessary action to comply.The date of the first dispute occurred on or about September 14, 2017 and has continued to this date going forward.I look forward to an early and quick resolution of this problem.Again the problem being that I do not wish a continuance of this service.I intend to forward a copy of this memorandum to the credit card company to keep them in the loop regarding the resolution or lack of same.They have been instructed to withhold any further payment until I have been accommodated by Spokeo with some form of official notification of service termination.Please respond to this termination request at your earliest convenience. And suddenly they take 24.95$ from my credit card?? Every single time I try it said there was a connection time-out and to reload my request. I told them where in the page is that policy described, and that I please need full or at least partial reimbursement since info was not useful. The complaint has been investigated and resolved to the customer's satisfaction. It is about misrepresenting Ms advertising lying down right rod and every single company on the internet does it, Spokeo - deceptive advertising and ripoff, Spokeo - they will not give you a refund when you discover their site is a scam, Spokeo - unauthorized credit card charges, Spokeo - refund, cancel membership today 30 days later by credit card, Spokeo - email search "results" that must be paid for to "unlock". All subscriptions will be automatically renewed until you cancel. they cancelled my card and will send a new one. I want the refund and my entire profile and information deleted ASAP! This time the resulting page offered the $4.95 deal, so I gave my credit card info and proceeded. Add a new unauthorized purchase::::: By checking this box, I verify that I did not authorize the purchase(s) that I . The Metropolitan Region of Santiago comprises six sectors, including the capital city of Chile. Answer 1 of 5: We are advised to phone our tour operator from the airport on arrival.please advise cost of telephone calls in santiago.also please advise if there is a jumbo or similar store in downtown area?thank you in advance-you do a great service to tourists. I apologize if this was unclear.I can confirm that this subscription has already been disabled back on October 5, 2022. Rommel Santiago. Check. Sign Up See more of Spokeo on Facebook Log In or Create new account 1026.12). Report Transaction Post Reply Mark as Useful Post Reply I need my money back! For further assistance, please contact Customer Care. scamming and unauthorized charges to my card. Facebook Email or phone Password Forgot account? You can call this number 1-877-913-3088 Good luck! (12 C.F.R. They led me to believe that they had information for me but, when I paid them, it turned out that they didn't have any information. Dear Requester:I received your complaint to the Trustpilot.com page for Spokeo, on October 21, 2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.I apologize for any inconvenience, or hardship this matter may have caused. It may be that they required a card number before starting the search. What losers. Dear Requester: Didn't really need them BUT, I've been getting calls from different numbers. Amex fraud investigators currently are on the case now through my complaint. Really???? company tricks you into a trial membership, which, if not cancelled in time they will start charging you. Same thing happened to me calling company no luck, I paid .95 for one time thing and they have been charging my credit card 19.95 for the last 4 months! And I bring you all things that128 subscribers, Cette Chaine YouTube, c'est un plateau de communication audio-visuelle de l'Institution Louisette-Marie Arnaud, ONG but non997 subscribers. I did not request this. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. language such as, "you indicated that Spokeo would be useful for tenant screening, but Spokeo does not permit usage for that purpose as we are not covered by FCRA. Moreover, the information they provided was inadequate and not worth a dollar much less what has now accumulated to hundreds. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. I never answer my phone unless I know who it is. Help other potential victims by sharing any available information about SPK SPOKEO SEARCH 8006994264. You charged my credit card without authorization as I had written to customer service and requested that all transactions be cancelled effective IMMEDIATELY. I have cancelled the so-called subscription on Spokeo and have reported this as a fraudulent charge to PayPal. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Like all the others filing complaints about Spokeo (check the internet!) Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care. I was only offered less then a 10% refund for the amount they took from my bank without ever using the service! I called the number fore mentioned 1-877-913-3088, spoke with Erica. Never ever give SPOKEO your credit card info. I called my bank for this 14.85 chargeif it post we start a fraud investigation on it! All rights reserved. At first there was one price, but in the end they took more! To help you further with this complaint, I will reach out to you directly by sending you a private message through the TrustPilot.com system.Alternatively, if you do not want to use the Trustpilot.com system, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or even up-to-date. I felt really disappointed, but today I have seen 24,95$ charged in my bank account because a subscription, so now Im very angry, but not only with these scammers, also with Paypal, because they have knowledge about this fraud and they support it, they only stop the subscriptions payments but dont fight for your money.EDIT: Its supposed that my money is back after sending them an email warning that I would solve it by my side if they dont give me back my money. Popular social networks, phone numbers, criminal records and more. This is deceptive and I will NEVER use them again. Thank you again for using our site and giving us a try!Thanks- Spokeo Customer Care. However, we are constantly working to expand and improve the data available on our site. Thanks! I rarely use this checking account so did not notice the extra charges. My Debit card was charge on 3 different occasions, totaling $40.85. When my monthly credit card bill came in I was surprised to see multiple automated charges on my account that I never agreed to or inquired a report about." I was impressed on how easy it was. Please allow 3-7 business days to see this credit reflect in your account. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. This shit! BEWARE. It's as though I was literally blocked from a internal source Internal as in your website not the internet in whole or my devices and connections. They charged me $47.90 for 3 days use; and said it is a one time charge only, no partial reimbursements.
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