"Payment Method" means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customer's payment account, digital wallet or such other payment method as eFlow may from time to time approve. in the case of post, forty-eight (48) hours after posting or if delivered by hand, on delivery; in the case of facsimile transmission, upon confirmation of receipt by the addressee. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* 1. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. Step 1: Always do a meter reading and send it to your supplier. If all of your information matches what we have on file, we will send an email to the address listed on your account with your username. B.1In order to open an Account, you shall have completed an Account Application Form online or shall have provided all necessary details to the Customer Service Centre to allow it to complete an Account Application Form or shall have submitted an Account Application Form by post. By choosing Direct Debit, you can make your payments: monthly. The Direct Debit (DD) scheme is operated by the Bacs network and companies (called "service users" in DD speak) access the system using specialist software or by using a Bacs bureau such as Access PaySuite. The toll plaza is approximately 5km from Waterford City. An automatic payment is a regular payment that's set up and controlled by you. Email Address. This highly secure method of payment is quick, cheap, efficient and thanks to the regulations around DDs, very secure. Click on the Edit Payment Method button. There is no fee payable in connection with the issue of the Quarterly Account Statement where such Quarterly Account Statement is issued by post. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. The billed amount can be different for each payment, but the day they are paid is usually fixed. The Scheme rules and applicable incentives / refunds are subject to change, with the new refunds and relevant terms and conditions being determined by DoT in advance of the calendar year. Many companies use them to take regular and occasional payments from your bank account for bills and memberships. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. where in the opinion of eFlow, you have ceased to make the payments required in accordance with this Agreement and fails to discharge an amount owing to eFlow within the time requested for payment. This article describes how to collect payments via direct debit. Once they fill it out, you can take payments from their bank. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle. The additional optional fields are shown in the diagram below. Under the My Details heading you can update your name, phone number, and email address. Once your payment method has been successfully updated, click ok. Login to your eflow account to successfully reactivate your account. Balance & Statements The PC or VM running Edge Device Image Builder must be connected to the internet so it can download the latest EFLOW installer at the beginning of the image building process. Eflow, the company that manages the tolling system on the M50 and takes payments for other toll roads across the State, has extended its payment deadline until Friday at . What . These statements will, however, be available online. Select Alternate 1 in the drop-down menu under the Payment Priority column of the card you would like as your secondary payment method. Customers can dispute a payment through their bank for an unlimited period of time. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. Click on Close Account button under the My Account heading within the page. You shall continue to be liable for any use made of the Tag until eFlow has been notified of the Tag being damaged, lost or stolen and the Tag has been cancelled by eFlow.15.2For purposes of this Agreement, damage is defined as the rendering of the Tag defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.15.3Following notification to eFlow in accordance with clause 15.1 above, eFlow shall cancel or otherwise disable the Tag and no further use may be made of the Tag.15.4Where you lose or damage a Tag, you shall not be entitled to a replacement Tag free of charge but may re-apply for a new Tag at the cost of 20.00 plus VAT or such other cost as applicable at that time. minneapolis crime statistics by race / blackpink members height in feet and weight / blackpink members height in feet and weight Once you have agreed those, the money is deducted automatically. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. To retrieve your username, you will need your account number, mobile number and email address. Paying by direct debit. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. "So while you might have more control in the short term, over the longer period, ditching monthly direct debit means you will pay more for your energy, about 6% more, taking that increase from 54% to well over 60%. Click on My Details in the Account overview screen. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. There's a 5% surcharge if you pay: monthly; every 6 months; There's no surcharge if you pay yearly. Registered post pay customers can make a full payment or pay a selection of unpaid journeys towards their outstanding balance on eflow.ie by logging in clicking on the pay outstanding button on the account overview page. People use Direct Debits to pay monthly bills and make one-off payments. whether the Account is to be a Pre pay Account or a Post pay Account. A Direct Debit is an instruction from you to your bank, authorising someone to collect payments from your account when they are due. The information to be included in the Account Application Form shall include: B.2Before this Agreement takes effect and an Account is opened by eFlow: B.4 Direct debit, also known as automatic transfer, authorized withdrawal, and auto-pay, is when a bill payer authorizes another partysuch as an insurance company, utility, landlord, etc.to withdraw money from their checking account on a specific date or at regular intervals using the ACH network. Learn how to manage your business account, change your payment details, top up your account, and view your statements. This means that it can take up to 14 business days to receive notification on the success or failure of a payment after you initiate a debit from the customer's account, though the average is five business days. Your sole and exclusive remedy from eFlow and its agents will be the replacement of any defective Tag(s).26.3Without prejudice to the foregoing, eFlow shall not be liable to you for any loss of profits, goodwill, business opportunity or any type of special or consequential loss incurred by you, whether directly or indirectly. Your account has become suspended because we were not able to successfully take payment from your registered payment method on two occasions. SEPA Direct Debit Mandate Account Holder Type of payment Name: Avantcard DAC Address: PO Box 25, Dublin Road, Carrick-on-Shannon, Co. Leitrim Creditor Identifier: IE30ZZZ360526 Please return this mandate to the above address. You will be prompted to update your payment details, click add payment method. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. You can travel on Dublins M50 Motorway immediately. How much it costs. You will get these numbers from your bank statements or you can go to the Banking and Payments Federation Ireland to help you generate the details you require. Learn how to manage and update your payment method, top up your account, and account suspensions. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. From here, you can download or print your statement. Click "Edit" beside " Bank account ". Click the pay button. Select the date you would like to close your account. In such cases eFlow maintains the right to adjust without notice, where evidence can be provided that the adjustment is appropriate. A direct debit is a way of paying regular bills from your current account. You may need to activate your online account before you can log in. Select your reason for closing your account in the drop down menu. If would like to avoid an automatic payment being made by eFlow towards near your billing period, you can make a manual payment against the amount outstanding on your account. Alternatively, the Cancel Direct Debit Mandate instruction can be found on the SEPA Direct Debit Services page on the Bank of Ireland website.. Customers must also inform their direct debit originator of the cancellation of the mandate in order to prevent further . Payment method properties. If your username is your email address, the email address used when creating the account will remain as the username for the duration of the account. If you are using our Tag Tolling option, your tag(s) will not work if the first attempted payment fails. Learn how you can pay your toll before or after your journey. For the purpose of resolving disputes, eFlow retains photographic images of all transactions on the M50 Toll Road for a limited time period.12.2In the case where eFlow has incorrectly posted a charge to your Account and / or charged you incorrectly, eFlow will refund the amount incorrectly charged to your Account. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: Your new payment method should appear on your account. You pay the same amount every time. See how to access your statements and learn more about your account balance. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. Please note: The minimum top-up amount is 30.00, and the maximum is 1000.00. And while we'll regularly review your Direct Debit to make sure your payments are on track, you may also want to consider increasing your monthly amount over summer and autumn to build up more credit ready . install and use the Tag in the Registered Vehicle for which the Tag is issued in accordance with the instructions provided and shall ensure that the Tag is properly mounted; only use the Tag in accordance with this Agreement for the Registered Vehicle listed in the Account Application Form and in respect of which the Tag was issued; not transfer, sell, dispose of, damage or tamper with the Tag or use the Tag fraudulently or illegally; exercise all possible care to ensure that the Tag is not lost, stolen or misused and to take all reasonable steps to ensure the safety of the Tag; provide eFlow all information in your possession regarding any loss, theft or Misuse of the Tag and take all steps eFlow deem necessary to assist the recovery of a Tag; or. Quarterly Account Statement by post, to your email or postal address (as applicable) provided on your Account Application Form (or to any changed email or postal address that has been notified by you to eFlow in accordance with this Agreement) setting out the transaction history for the stated period. How to contact eFlow? Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. Key in a payee company's 5-digit code / Reference. This is a free service for you, and only takes 2 minutes to finish. Eflow make it very very difficult to avail of the ev discount, 1 by making you shift to a new 'tag' account that requires a 12 annual fee, and 2) making yihh in wait weeks and weeks to have your application processed. The amount which will be taken from you every month is the balance owed on the last day of the previous month. If you have insufficient funds in your account to pay a direct debit, the payment might not be made or a charge could be incurred. Please Note: The cut off times will display on screen when you are cancelling the direct debit. If you want to cancel. Where you require a Monthly Account Statement to be issued by post, an Additional Account Statement Charge will apply in respect of each such Monthly Account.11.5Where you request an additional Account Statement, you shall pay to eFlow an Additional Account Statement Charge in respect of each such additional Account Statement, whether issued by email or post. Basically I have had a direct debit account with Eflow for years, because of the way their direct debit schedule works I have often been caught out with not having the funds in my account and the account being suspended. Please note: If your vehicle is registered to a previous address and you have recently changed address, please ensure that you inform the Division of the Department of Transport, Tourism and Sport in their Shannon office, so their driver records can be updated. We'll also take into account: Select the Date you would like your account closed from. Select Direct Debits. The company will let you know in advance when they're . This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. 29.1Where either you or eFlow is required to notify the other pursuant to this Agreement, or otherwise wishes to communicate with the other, such notice or communication may be served:a. in your case to eFlow. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. The tolling Scheme will be administrated by Transport Infrastructure Ireland (TII) on behalf of DoT. You can also view your statement online by logging into your account on eflow.ie: Please note statements issued to your account prior to our systems upgrade on August 7th 2021, are not available. In the event that you wish to havea copy of this Agreement in a larger print, this can be made available to you on request. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). Simply, a Direct Debit is an instruction from you to your bank or building society. If you have a prepay account, you can add credit to your account by clicking on the Statements and Payments option in the Account Overview section. 16.1You agree to return the Tag to eFlow: 16.2Where you fail to return a Tag in accordance with this Agreement, within fourteen (14) days of being obliged to do so, eFlow may impose a charge of 20.00 plus VAT or such other cost as applicable at that time, on you, such charge to be debited from your Account. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Monthly payments for Post pay accounts are taken between the 12th and 18th of every month. . You should make changes to the customer information online by logging into your online account onwww.eflow.ie. 2. Any notice or communication so served shall be deemed duly served: 29.3If notification is made orally by telephone or in person, it will only be effective if confirmed by written notice served in accordance with this clause 29 within seven (7) days of such notification by telephone or in person. When looking to start collecting Direct Debits, be aware of dated locally-installed software. If you use other toll roads*, you will need to pay the tolls at the booth as you use them. You will be deemed to have accepted any such changes within fourteen (14) days of the notification or when you have a toll transaction on the M50 after the date of notification, whichever is the earlier.20.2If you do not accept the terms and conditions of this Agreement, or any future alterations, amendments or other changes to the terms and conditions of this Agreement by eFlow, you shall notify the eFlow Customer Service Centre within fourteen (14) days of issue of those details by eFlow and this Agreement shall be terminated and any Tags should be returned in accordance with clause 16 above. Zero price hikes during your 18-month or 24-month contract. eFlow offers two different methods of recording the passage of the Registered Vehicles on the M50 Toll Road, namely: Tag Tolling; Video Tolling; All vehicles that use the M50 Toll Road are photographed/ video recorded. You can use direct debit for registration renewals for 3, 6 or 12 months. If you select to receive your statements by email, every month well email you a link to your statement. If the email address on the account is no longer in use, you can contact us through one of our communication channels here to restore access to your account. I have made several prepaid trips using their website that advises the amount to be paid when you enter the registration but unfortunately for UK and Northern Ireland their system advises the wrong amount. Direct debit instruction Bank details The easiest way to top-up your merseyflow account is to set up a Direct Debit from your UK bank account. click on the 'My Services' section from the ROS main menu. if a petition is presented for a bankruptcy order in respect of you or you are otherwise unable to pay your debts as they fall due; or, as appropriate, an encumbrancer lawfully takes possession (and does not relinquish possession within thirty (30) days); or a receiver is validly appointed in respect of your assets; or a petition is presented for the appointment of an examiner; or an examinership order is made in respect of you; or a petition is presented for your winding-up or bankruptcy; or an order for your windingup or bankruptcy is made; or an effective resolution is made or passed for your winding-up; or. a direct debit authority is lodged into the system, the bank will notify you by pre-agreed means. For example, you might use a Direct Debit to pay your gas and electricity bills. Managing the entire lifecycle in the cloud is the most efficient and secure way to take payments. 100% paperless Direct Debit. After logging in, simply go to " My Bills & Payments ". If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. See how to access your statements and learn more about your account balance. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. The amount you pay depends on how often you want to make a payment. The company need to notify you of any change to the amount or date. WeveupdatedoureFlowstatement.Forhelpunderstandingyourstatementclickhere. 17.1You may cancel this Agreement within fourteen (14) days of the Agreement in accordance with clause 2 and subject to clause 2.Where the right of cancellation applies and is exercised by you in respect of a Tag Account, you will immediately return the Tag to eFlow within fourteen (14) days of receipt whereupon eFlow will reimburse you any Account Fee or any Account Start-up Balance paid by you.17.2Where the Tag has been used within the fourteen (14) day period, you shall not be entitled to exercise the right to cancel the Agreement. If you suspect that you did not initiate a direct debit setup request then you should call the bank immediately and deny having set up the direct debit. Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll. 13.1eFlow shall provide, in accordance with the Account Application Form, without charge: 13.2You may request additional Account Statements to be issued to you by email or by post and, on so providing such additional Account Statement, eFlow shall be entitled to receive an Additional Account Statement Charge in respect of such additional Account Statement.13.3Any Account Statement shall identify the relevant Toll Roads, applicable Tolls and other charges payable and all payments received or rejected within the period stated.13.4Where you have elected to receive Quarterly Account Statements by post, eFlow shall be entitled, in respect of any particular three-month period, to issue Monthly Account Statements to you by post in lieu of such Quarterly Account Statements.
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