For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Vacant, Regional Inspector General for Audit Please direct all Congressional inquiries to OLA. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Main Navigation. Find direct contact information for DHS, its component agencies, and specific programs of interest. (202) 566-2549. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. We will continue to monitor DHS OIG's efforts to address this recommendation. An official website of the United States government. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Share sensitive information only on official, secure websites. Providence, RI 02903. Media Contacts Department White Pages Listing of key contacts organized by component agency. (916) 930-2388 (LockA locked padlock) Office of Inspector General . DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. A lock DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. DHS OIG agreed with this recommendation. 245 Murray Lane SW . DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Return to top. Drive transformative change to improve DHS programs and operations and promote a safer homeland. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. or https:// means youve safely connected to the .gov website. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . To provide independent oversight and promote excellence, integrity, and accountability within DHS. Report West Virginia Recipient Welfare; Report Health Care Crimes; Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Oklahoma Human Services Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. OIG's Role Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. (404) 974-9417 (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Answers to the most frequently asked question about DHS and its programs. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Fax: (404) 331-5046, Phone: (312) 353-1203 In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. No. Report financial crime by contacting a U.S. Secret Service Field Office. Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. DHS OIG agreed with our recommendation. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. About Us . Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. DHS OIG agreed with this recommendation. Below you fill find contact information for those offices. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. . Selina Boyd , Regional Inspector General for Audit Midwestern Region In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). GAO was asked to review DHS OIG's management and operations. A .gov website belongs to an official government organization in the United States. About Us . I am submitting this . (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Share on . Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. U.S. Department of Health & Human Services Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Fax: (312) 886-7065, Phone: (817) 385-2071 In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. Fax: (609) 989-2213, Phone: (212) 908-9001 Fax: (703) 413-1833, Phone: (404) 588-3870 DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Media inquiries and department press contacts. Share sensitive information only on official, secure websites. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Need help applying for benefits online? Office of Rehabilitation Services. or https:// means youve safely connected to the .gov website. You can also contact one of our investigative regional or field offices during regular business hours. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Email. Fax: (202) 616-0271, Phone: (703) 413-1801 Office of Inspector General/MAIL STOP 0305 DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. : DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. 40 Fountain Street. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Report suspicious items or activities to local authorities immediately. Atlanta, GA 30303 1010 Walnut Street, Suite 410 For more information, see our USCIS Visitor . 32 Old Slip, 26th Floor One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Gary Whitman, Regional Inspector General for Audit Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue 500 12th St SW . 501 I Street, Suite 9-200 The headquarters also houses the main administrative and support staff . U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. No. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. > About Western Region DHS OIG agreed with this recommendation. The Inspector General also communicated this expectation in an agency-wide email. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Looking for U.S. government information and services? We can help at (405) 522-5050. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. Fax: (617) 748-3965, Phone: (312) 886-7050 Chicago, IL 60604 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. Field Office Location. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. 230 South Dearborn Suite 3964 Fax: (415) 355-2731, Phone: (520) 620-7390 Organization. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. The time it takes to complete reports increased over the 4 fiscal years we assessed. Kansas City, MO 64106 DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. > HHS Regional Offices. Fax: (212) 908-9035, Phone: (415) 355-2740 Return to top. Yes No New York, NY 10005 or https:// means youve safely connected to the .gov website. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Philadelphia, PA 19107 It has not established roles and responsibilities for an organization-wide quality assurance program. Myra Hamilton, Acting Regional Inspector General for Audit Return to top. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Official websites use .gov > About GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Request a DHS speaker for speaking engagements, conferences, and other events. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. We will continue to monitor DHS OIG's efforts to address this recommendation. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. Fax: (215) 717-2981, Phone: (415) 355-2700 Eastern Region 245 Murray Lane SW An active investigation continues on Relator's other complaints. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Fax: (303) 335-4002, Phone: (313) 226-4005 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Menu; Search; En Espaol; Contact; (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. In January 2023, DHS OIG issued an updated report review directive. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our diverse team of oversight professionals are . Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. We will continue to monitor DHS OIG's efforts to address this recommendation. Attn: Office of Investigations - Hotline DHS OIG agreed with this recommendation. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. HHS Headquarters. Report Incidents Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco or https:// means youve safely connected to the .gov website. Fax: (202) 616-4532, Phone: (202) 616-4620 OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. (312) 730-1620 Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Gary Whitman, Acting Regional Inspector General for Audit I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. This office is critical for ensuring independent and objective oversight of DHS. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. View the map that shows the 10 regional office locations. 245 Murray Lane SW These actions address the intent of our recommendation. Information and guidance about COVID-19 is available at coronavirus.gov. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. (LockA locked padlock) I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. This office is critical for ensuring independent and objective oversight of DHS. HHS Headquarters. Receive the latest updates from the Secretary, Blogs, and News Releases. Office of Inspector General. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Check-In Office. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Fax: (202) 616-2051, Phone: (202) 616-4760 1999 Bryan Street, Suite 1440 Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives.Indoor Pool Airbnb Texas, Articles D