No. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Was wondering if you had any update on how yours is going? Try to contact them on their Twitter account. Even if you call within 48 hours of your event, you will probably get no help at all. I bought two tickets to a New York Islanders game at Nassau Coliseum. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. How do I use the Rockets App to enter the building? When I sell tickets, do I have to deal with the buyer? Apparently it is actually AXS? 2021 Vivid Seats Ltd. All rights reserved. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Manage Cookie Preferences Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What if my guests arrive at different times? Are screenshots of the barcode valid for entry? Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. I was never able to get ahold of SH again. When fans have tickets they cant use, they list them for other fans to buy. Sign into your AXS Account and click Listings. You may also review your transfers and purchase history at AXS.com. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Privacy Policy. Yes Then your friends can get in with their own phones using the AXS app. and need to send them to a friend, transfer the tickets through your AXS account. And you're done! AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. No, tickets must be scanned through the Rockets App or the AXS App. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." axs allows you to transfer ticket you have bought from within the app. Present the scannable QR code at the door for entry to Toyota Center. This is the QR code you will display upon entering the venue. However, we recommend that you transfer tickets to each person attending the event. No. Tix originally purchased Spring 2020, was postponed until today 7/31/21. For more information, please see our I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Have screenshots and stuff with timestamps to also prove this is a thing. Have mobile tickets and cannot find barcode. [deleted] 1 yr. ago. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Here's how it works: Click the Transfer button next to the event in your AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. If they already have an AXS account set up the tickets will go in their account automatically. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Third-Party Resale Tickets: Everything You Need to Know. The game is in 36 hours. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. As an event draws closer, venues generate the barcodes for each ticket. There has to be some way, right. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Ask the Community Contact Support You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. it never happened. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Hey guys, I just joined this group so if this isnt allowed lmk. AXS Mobile ID allows for convenience, flexibility and security. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Transfer tickets to friends (for select events). Select the tickets to transfer and enter the recipients information. It depends. Yes No Still Need Help? Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Enter the recipients first name, last name and email address, or select from a list of. What are my options here? Yes When I sell tickets, do I have to deal with the buyer? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Sorry we couldn't be helpful. On the review page, click the Transfer button to send the tickets. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . The Fox Theater Foundation. may not be valid. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Click the Sell button next to the event in your AXS Account. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The tickets will be delivered to the buyer automatically. Then when it sells and you are paid, you transfer it using the app. AXS handles payment and delivery so buyers and sellers never interact with each other. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. There is no fee for transferring seats and you are allowed unlimited transfers. Review listing information and choose Credit Card for payout. Show the tickets on your phone for everyone in your group. OR. Please help. If your friend already has an AXS account, the tickets will be transferred instantaneously. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Site Map | Your tickets will no longer be listed for others to buy. Updated a few days later TL;DR: Call the merchant that issued the tickets. On the review page, click the Transfer button to send the tickets. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Help us improve this article with your feedback. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. I purchased tickets for a concert back in February. All Rights Reserved. Browse your upcoming events and tap the ticket icon for the game or event you would. Bought tickets for a group? Youll be able to transfer money to your bank from your account on AXS.com. The game is in 36 hours. Sign into your AXS Account and click Listings. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. After the switch, you will enter the email address you use to access the community in order to reset your password. Use the same email you use on StubHub. Help us improve this article with your feedback. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Go into the app, look at the ticket. When listing tickets, you decide how long your listing will be available for others to buy. All rights reserved. When I buy tickets, do I have to deal with the seller? What are my options here? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. You should see something to transfer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I had read on other threads that sometimes the tickets don't transfer until the day of the event. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. i will not book anything on stub hub as a result. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Bought ticket and then they weren't available from the seller. We are changing the way you register and sign-in to the StubHub Community. There is no fee for transferring seats and you are allowed unlimited transfers. Click the 'Transfer' button and your guest will receive a notification via . Why did the venue decide to use AXS Mobile ID? The gig has not been cancelled we just chose not to go. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). If available, youll see the option to get tickets with AXS Official Resale on the event page. On the Review page, click the List Tickets button to finish. | Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Thanks! why the hell can they just not send you the tickets in an email, as an option? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Terms of Service | On the Review page, click the List Tickets button to finish. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. From everyone at Vivid Seats, we hope you enjoy your event! Ability to transfer and/or sell tickets varies by show and is subject to change. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Easy! Can I still use a ticket after I have transferred or shared it with someone else? Theyll just have to create an AXS account to claim their tickets. Article. After that, the tickets will be theirs to use with the AXS app. Your AXS Mobile ID ticket will now show up. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. totally rinky dink. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Nope. I had flown from TX to NY for this show with my friend. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). SOLD TICKETS VIA AXS. Remember, your friends can always transfer tickets back to you. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Upcoming. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Show was postponed from June 2020 to July 2021 due to covid. Overall, disappointing, but fair. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Follow the steps below to access the tickets: Did you find it helpful? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Sign in or create an AXS account. This will bring you to the page to confirm the correct email associated with the order. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Copyright Yes Can seats be transferred to someone who doesnt have an AXS account? Just follow the simple steps to make the tickets officially yours. Create an account to follow your favorite communities and start taking part in conversations. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. When your tickets sell, youll receive an email informing you of the sale. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Yes. We bought the tickets through AXS and we have no clue how to sell or transfer them. Privacy Policy | You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Bought tickets for a group? Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It got postponed and now we all cant go. Can I have multiple tickets on one phone? The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Click the Transfer button next to the event in your AXS account. When its time for the event, they can open the app to show their tickets on their phone. Your Privacy Choices | Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. You'll then be asked to review the transfer. I tried calling axs.nobody was home. When your tickets sell, youll receive an email informing you of the sale. For more information, please see our Tickets Seat numbers it lists 13-16 ? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Press J to jump to the feed. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Nope. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Tap the gameyou are attending tap View All to see more games. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. What if my guests arrive at different times? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Most mobile transfer tickets will not be immediately available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. How will I know if my transfer was successful? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Select the tickets to sell, and then set your price and selling options. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. They assured me that the tickets would be transfered once they got ahold of the seller. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. If they already have an AXS account set up the tickets will go in their account automatically. On the review page, click the Transfer button to send the tickets. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Privacy Policy. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Your guests will need to create an AXS account to receive tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Lindsay is the author of this solution article. Select the tickets to transfer and enter the recipient's information. Transferring Tickets. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Official Tickets and Your Source for Live Entertainment | AXS.com Tap Tickets Tab (pull down on the screen to refresh if necessary). To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. No. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Open the App and sign in to see your tickets. Select the tickets to transfer and enter the recipient's information. Tickets Not Showing Up In AXS Hello! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Your tickets will no longer be listed for others to buy. Help us improve this article with your feedback. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Have been on hold 3+ hrs. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. When its time for the event, they can open the app to show their tickets on their phone. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Anyone have success getting something similar resolved day of show? Cookie Notice 2023 Crypto.com Arena. (*If you can't remember your password, tap. If your friend already has an AXS account, the tickets will be transferred instantaneously. 2023 Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Did you find it helpful? After completing the account information, you may buy, sell or manage any seats in your account. You will enter your community username and new password and done! Customer service all the way to your seat, 2000-2022 StubHub. We called AXS from another phone while SH put me back on hold to get in contact with the seller again.
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