I would also like to apologise for the service received when calling to the Practice. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Afternoon Christopher. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Menu As part of this agreement, additional team members have been recruited to be shared between the network practices. http://www.saxonbrook.net/staff1.aspx?t=1 We've put some small files called cookies on your device to make our site work. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. As this is an anonymous platform I am unable to contact you. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Care Quality Commission Inspection Ratings. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. Please see Saxonbrook.net for all non-urgent enquires. Ask the Practice Thank you to all at Saxonbrook. Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Medical Center 127 suppliers on Yoys in Redhill, England: Epsom, Epsom, Ashlea Yoys B2B Marketplace Products Companies Distributors Dealers Contact PRESS RELEASE: 26th March 2021. The team will be very pleased to hear your fantastic feedback. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Ask Reception. review titled Impossible to get appointments, review titled Great HRT knowledge and support. Saxonbrook Medical Northgate Surgery. Report review titled Practice playing Russian Roulette with peoples health! 72.00% reviewed by GP, out of 50 patients diagnosed. Alternatively you can pop into one of our receptions. However, they are employed by NHS West Sussex. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. I would also like to apologise for the service received when calling to the Practice. 840 were here. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Popular pages. Report review titled No appointment. The practice proactively sought feedback from staff and patients, which it acted on. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. So let's hope its not cancer. 14 Haslett Avenue West 69.0% vaccinated, of 1430 eligible people. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. phone . saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. - To look at a lump! Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . We would like to look into this for you and get it resolved asap. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. Information about services and how to complain was available. I have shared this feedback with the team who will be very happy to hear this. Flu vaccinations - Under 65 At Risk Groups. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Kind Regards, Sarah. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. The practice had clearly defined and embedded systems to minimise risks to patient safety. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Thank you to all at Saxonbrook. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. The low-stress way to find your next part-time job opportunity is on SimplyHired. However, this isn't the problem. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. RH10 7QH We will use a cookie to save your choice. Map, Ask a Doctor Closed for Training 10th November 2021 Both surgeries will close at 12:30 today for staff training. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Someone needs to reviwe the whole thing & start again. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. We would also like to use analytical cookies to understand how our site is used and improve user experience. Before you make your choice you can read more about our cookie policy. I am pleased to hear that you have had a positive experience with the Practice. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Latest reviews for Saxonbrook Medical Centre. Crawley Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Crawley 812 were here. Report review titled Very grateful as unsuitable. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. I am pleased to hear that you have had a positive experience with the Practice. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. 69.0% vaccinated, of 1430 eligible people. However, records relating to induction were not always evident or complete. University Of Leeds. My Mother has been seen in person and care excellent I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. I am pleased to hear that the service you have received all round has been positive. Job summary. Thank you for taking the time to post a review. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. 811 were here. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . There was a clear leadership structure and staff felt supported by management. New part-time careers in Crawley are added daily on SimplyHired.com. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. This is a rediculas system based on luck. RH10 7QH GP Partners:. Clinical audits were undertaken and we saw evidence that some of these were full cycle. Close menu, by Michael Forde - Posted on 03 March 2023. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. What is happening? If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Will have to go to a walk in center! Menu Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. 62.12% detected by practice, out of 66 new diagnoses. review titled Practice playing Russian Roulette with peoples health! What is happening? RH10 1HS Please do not send any patient information to this email address. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. The service also provided support around the long term management of chronic conditions such as schizophrenia. Saxonbrook Medical Centre has not yet replied. Kind Regards, Sarah. Sarah, Management Team. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Before you make your choice you can read more about our cookie policy. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. 2018. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. The information on this page is for informational purposes only, and does not substitute medical advice. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. I have shared this feedback with the team who will be very happy to hear this. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 So let's hope its not cancer. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. Thank you so much for taking the time to post this kind and positive review. We will reopen 11th November at 08:00. Ask Reception. Report review titled Dissatisfied as unsuitable. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Alternatively you can pop into one of our receptions. Post code: RH12 0DD Courtyard Surgery - Salaried GP. Close menu, by Michael Forde - Posted on 03 March 2023. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. saxonbrook medical staffquincy ma police lateral transfer. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. In emergencies, call 999 or go to A&E. Help is available from 111 43.1% vaccinated, of 1391 eligible people. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Please note on the form that you have sent these details in reply to your online review response. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Sarah, Management Team. Reply. We've put some small files called cookies on your device to make our site work. West Sussex I have made the management team aware that you will be in contact. That is just two of several things that have gone awry recently. Report review titled Dissatisfied as unsuitable. They dealt with the situation and treated my son in a timely fashion which was . Thank you, Saxonbrook Medical. This email design is easy to digest and very attractive. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I have passed your feedback onto our team who will be really pleased to hear this. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . The last inspection date here was 17th March 2020 There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. West Sussex I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. but no good, cant even get the online requst answered prop was told to submit it again - why? Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Maidenbower Square However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. but no good, cant even get the online requst answered prop was told to submit it again - why? Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. The Doctor that has looked after my Mother has an understanding manner of her age and independence i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! We hope we can get this rectified for you soon. Thank you for taking the time to post a review. West Sussex
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